Dr. Justin PaulKeynote Speaker · Corporate Trainer & Consultant

Research & Books

Scholarship that defines fields

Selected articles across leading journals, authored textbooks, edited volumes and Ivey/Harvard case studies.

Journal articles

Selected publications

Full list on Google Scholar ↗
  1. 2026

    Purohit, S., & Paul, J. Social media marketing, brand experience, and masstige brands in an emerging market: navigating engagement.

    Journal of Strategic Marketing

    Marketing & BrandingFree PDF
  2. 2026

    Deryl, M. D., Verma, S., Srivastava, V., & Paul, J. Harnessing artificial intelligence (AI) for interactive branding.

    Journal of Research in Interactive Marketing

    Technology & AIFree PDF
  3. 2026

    Bhojwani, R., Paul, J., & Srivastava, R. Role of artificial intelligence on consumer buying behavior: the dual effects of AI-enabled features on decision-making and trust.

    Journal of Research in Interactive Marketing

    Technology & AIFree PDF
  4. 2026

    Mehra, A., Paul, J., Rajput, S., Soni, G., & Ata, S. Determinants of chatbot continuance intention in airlines: theory and evidence.

    Journal of Research in Interactive Marketing

    Technology & AIFree PDF
  5. 2025

    Sharma, N., Payal, R., & Paul, J. Hello! How Can I Help You? Role of Technology Appetite on AI Adoption in the Post-Pandemic Era.

    R&D Management

    Technology & AIFree PDF
  6. 2025

    Paul, J., Alagarsamy, S., & Mehrolia, S. Masstige consumption in the emerging market: mediating effects of brand happiness and moderating role of age.

    International Journal of Emerging Markets

    Marketing & BrandingFree PDF
  7. 2025

    Paul, J., & Kaurav, R. P. S. Research Methods in a Nutshell: What, Why, When, Where, Who, and How?

    International Journal of Consumer Studies

    Literature ReviewsFree PDF
  8. 2025

    Mansoor, M., Paul, J., Khan, T. I., Abukhait, R., & Hussain, D. Customer evangelists: Elevating hospitality through digital competence, brand image, and corporate social responsibility.

    International Journal of Hospitality Management

    Marketing & BrandingFree PDF
  9. 2025

    Paul, J. Crafting Impactful Systematic Literature Reviews: Thumb Rules and Suggestions.

    International Journal of Consumer Studies

    Literature ReviewsFree PDF
  10. 2024

    Sinha, N., Paul, J., & Singh, N. Mobile payments for bottom of the pyramid: Towards a positive social change.

    Technological Forecasting and Social Change

    Technology & AIFree PDF
  11. 2024

    Jain, A., Thukral, S., & Paul, J. Foreign market entry modes of family firms: A review and research agenda.

    Journal of Business Research

    International BusinessFree PDF
  12. 2024

    Shahid, Z. A., Tariq, M. I., Paul, J., Naqvi, S. A., & Hallo, L. Signaling theory and its relevance in international marketing: a systematic review and future research agenda.

    International Marketing Review

    International BusinessFree PDF
  13. 2024

    Paul, J., Jagani, K., & Yadav, N. “How I think, Who I am”—Role of social media influencers (SMIs) as change agents.

    Journal of Consumer Behaviour

    Marketing & BrandingFree PDF
  14. 2024

    Paul, J. Publishing in premier journals with high impact factor and Q1 journals: Dos and Don'ts.

    International Journal of Consumer Studies

    Literature ReviewsFree PDF
  15. 2024

    Paul, J., Akbari, M., Mondal, S., & Das, S. Knowledge sharing leads to engagement during Covid-19 for online gamers.

    Information & Management

    Technology & AIFree PDF
  16. 2024

    Paul, J., & Menzies, J. Developing classic systematic literature reviews to advance knowledge: Dos and don'ts.

    European Management Journal

    Literature ReviewsFree PDF
  17. 2023

    Tiwari, A. K., Marak, Z. R., Paul, J., & Deshpande, A. P. Determinants of electronic invoicing technology adoption: Toward managing business information system transformation.

    Journal of Innovation & Knowledge

    Technology & AIFree PDF
  18. 2023

    Sadiq, M., Adil, M., & Paul, J. Organic food consumption and contextual factors: An attitude-behavior-context perspective.

    Business Strategy and the Environment

    Marketing & BrandingFree PDF
  19. 2023

    Chakraborty, D., & Paul, J. Healthcare apps’ purchase intention: A consumption values perspective.

    Technovation

    Technology & AIFree PDF
  20. 2023

    Sharma, R., Jain, G., & Paul, J. Does the world need to change its vaccine distribution strategy for COVID-19?

    Technovation

    Technology & AIFree PDF
  21. 2023

    Bhukya, R., & Paul, J. Social influence research in consumer behavior: What we learned and what we need to learn? – A hybrid systematic literature review.

    Journal of Business Research

    Marketing & BrandingFree PDF
  22. 2023

    Gilal, F. G., Paul, J., Thomas, A., Zarantonello, L., & Gilal, R. G. Brand passion: a systematic review and future research agenda.

    Journal of Brand Management

    Marketing & BrandingFree PDF
  23. 2023

    Sandesh, S. P., Sreejesh, S., & Paul, J. Key account management in B2B marketing: A systematic literature review and research agenda.

    Journal of Business Research

    Marketing & BrandingFree PDF
  24. 2023

    Paul, J., Ueno, A., & Dennis, C. ChatGPT and consumers: Benefits, Pitfalls and Future Research Agenda.

    International Journal of Consumer Studies

    Technology & AIFree PDF
  25. 2023

    Paul, J., Alhassan, I., Binsaif, N., & Singh, P. Digital entrepreneurship research: A systematic review.

    Journal of Business Research

    Technology & AIFree PDF
  26. 2023

    Saha, V., Das, M., & Paul, J. Can Masstige brands be introduced in the B2B markets? An exploratory study.

    Industrial Marketing Management

    Marketing & BrandingFree PDF
  27. 2023

    Paul, J., Khatri, P., & Kaur Duggal, H. Frameworks for developing impactful systematic literature reviews and theory building: What, Why and How?

    Journal of Decision Systems

    Literature ReviewsFree PDF
  28. 2022

    Upadhyay, Y., Paul, J., & Baber, R. Effect of online social media marketing efforts on customer response.

    Journal of Consumer Behaviour

    Marketing & BrandingFree PDF
  29. 2022

    Purohit, S., Arora, R., & Paul, J. The bright side of online consumer behavior: Continuance intention for mobile payments.

    Journal of Consumer Behaviour

    Technology & AIFree PDF
  30. 2022

    Shahid, S., & Paul, J. Examining guests’ experience in luxury hotels: evidence from an emerging market.

    Journal of Marketing Management

    Marketing & BrandingFree PDF
  31. 2022

    Mehra, A., Rajput, S., & Paul, J. Determinants of adoption of latest version smartphones: Theory and evidence.

    Technological Forecasting and Social Change

    Technology & AIFree PDF
  32. 2022

    Kajol, K., Singh, R., & Paul, J. Adoption of digital financial transactions: A review of literature and future research agenda.

    Technological Forecasting and Social Change

    Technology & AIFree PDF
  33. 2022

    Sharma, M., Banerjee, S., & Paul, J. Role of social media on mobile banking adoption among consumers.

    Technological Forecasting and Social Change

    Technology & AIFree PDF
  34. 2022

    Mishra, M., Paul, J., & Czinkota, M. Revisiting models of internationalization: Pre-export phase and lateral rigidity of emerging market Small and Medium Enterprises.

    Thunderbird International Business Review

    International BusinessFree PDF
  35. 2022

    Husain, R., Paul, J., & Koles, B. The role of brand experience, brand resonance and brand trust in luxury consumption.

    Journal of Retailing and Consumer Services

    Marketing & BrandingFree PDF
  36. 2022

    Chopdar, P. K., Paul, J., Korfiatis, N., & Lytras, M. D. Examining the role of consumer impulsiveness in multiple app usage behavior among mobile shoppers.

    Journal of Business Research

    Technology & AIFree PDF
  37. 2022

    Guha Majumder, M., Dutta Gupta, S., & Paul, J. Perceived usefulness of online customer reviews: A review mining approach using machine learning & exploratory data analysis.

    Journal of Business Research

    Technology & AIFree PDF
  38. 2022

    Alagarsamy, S., Mehrolia, S., & Paul, J. Masstige scale: An alternative to measure brand equity.

    International Journal of Consumer Studies

    Marketing & BrandingFree PDF
  39. 2022

    Mansoor, M., & Paul, J. Mass prestige, brand happiness and brand evangelism among consumers.

    Journal of Business Research

    Marketing & BrandingFree PDF
  40. 2022

    Bindra, S., Sharma, D., Parameswar, N., Dhir, S., & Paul, J. Bandwagon effect revisited: A systematic review to develop future research agenda.

    Journal of Business Research

    Marketing & BrandingFree PDF
  41. 2022

    Srivastava, E., Sivakumaran, B., Maheswarappa, S. S., & Paul, J. Nostalgia: A Review, Propositions, and Future Research Agenda.

    Journal of Advertising

    Marketing & BrandingFree PDF
  42. 2022

    Paul, J., & Barari, M. Meta-analysis and traditional systematic literature reviews — What, why, when, where, and how?

    Psychology & Marketing

    Literature ReviewsFree PDF
  43. 2022

    Hassan, S. M., Rahman, Z., & Paul, J. Consumer ethics: A review and research agenda.

    Psychology & Marketing

    Marketing & BrandingFree PDF
  44. 2022

    Dabić, M., Obradović, T., Vlačić, B., Sahasranamam, S., & Paul, J. Frugal innovations: A multidisciplinary review & agenda for future research.

    Journal of Business Research

    Technology & AIFree PDF
  45. 2021

    Singh, D. P., Kastanakis, M. N., Paul, J., & Felix, R. Non-deceptive counterfeit purchase behavior of luxury fashion products.

    Journal of Consumer Behaviour

    Marketing & BrandingFree PDF
  46. 2021

    Telang, A., Sahoo, D., Sreejesh, S., & Paul, J. The Effects of Context Congruence On Ad Persuasiveness in e-Magazines: It Serves My Motive, And I Distinguish the Advertisement.

    Journal of Advertising Research

    Marketing & BrandingFree PDF
  47. 2021

    Paul, J., & Feliciano-Cestero, M. M. Five decades of research on foreign direct investment by MNEs: An overview and research agenda.

    Journal of Business Research

    International BusinessFree PDF
  48. 2021

    Dash, G., & Paul, J. CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting.

    Technological Forecasting and Social Change

    Literature ReviewsFree PDF
  49. 2021

    Gilal, F. G., Paul, J., Gilal, N. G., & Gilal, R. G. Strategic CSR-brand fit and customers’ brand passion: Theoretical extension and analysis.

    Psychology & Marketing

    Marketing & BrandingFree PDF
  50. 2021

    Dash, G., Kiefer, K., & Paul, J. Marketing-to-Millennials: Marketing 4.0, customer satisfaction and purchase intention.

    Journal of Business Research

    Marketing & BrandingFree PDF
  51. 2021

    Paul, J., Parameswar, N., Sindhani, M., & Dhir, S. Use of microblogging platform for digital communication in politics.

    Journal of Business Research

    Technology & AIFree PDF
  52. 2021

    Singh, D. P., Paul, J., & Sharma, P. Segmenting the Bottom of the Pyramid Consumers: Theoretical Approach.

    International Journal of Market Research

    Marketing & BrandingFree PDF
  53. 2021

    Yadav, R., Paul, J., & Mittal, A. Impact of nation brand experience on nation brand loyalty, and positive WOM in a changing environment: the role of nation brand love.

    International Marketing Review

    International BusinessFree PDF
  54. 2021

    Kumar, A., Paul, J., & Starčević, S. Do brands make consumers happy?—A masstige theory perspective.

    Journal of Retailing and Consumer Services

    Marketing & BrandingFree PDF
  55. 2021

    Mansoor, M., & Paul, J. Consumers' choice behavior: An interactive effect of expected eudaimonic well-being and green altruism.

    Business Strategy and the Environment

    Marketing & BrandingFree PDF
  56. 2021

    Sadiq, M., Adil, M., & Paul, J. Eco-friendly hotel stay and environmental attitude: A value-attitude-behaviour perspective.

    International Journal of Hospitality Management

    Marketing & BrandingFree PDF
  57. 2021

    Paul, J., Lim, W. M., O'Cass, A., Hao, A. W., & Bresciani, S. Scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR).

    International Journal of Consumer Studies

    Literature ReviewsFree PDF
  58. 2021

    Paul, J., Merchant, A., Dwivedi, Y. K., & Rose, G. Writing an impactful review article: What do we know and what do we need to know?

    Journal of Business Research

    Literature ReviewsFree PDF
  59. 2021

    Paul, J., Gupta, S., & Tyagi, S. Theory of dogmatism, personality traits and shopping behavior.

    European Management Journal

    Marketing & BrandingFree PDF
  60. 2021

    Paul, J., & Dhiman, R. Three decades of export competitiveness literature: Systematic review, synthesis and future research agenda.

    International Marketing Review

    International BusinessFree PDF
  61. 2021

    Chakma, R., Paul, J., & Dhir, S. Organizational ambidexterity: A review and research agenda.

    IEEE Transactions on Engineering Management

    Technology & AIFree PDF
  62. 2021

    Sharma, G. D., Paul, J., et al. Neuroentrepreneurship: An integrative review and research agenda.

    Entrepreneurship & Regional Development

    Technology & AIFree PDF
  63. 2021

    Nayal, P., Pandey, N., & Paul, J. Covid-19 pandemic and consumer-employee-organization wellbeing: A dynamic capability theory approach.

    Journal of Consumer Affairs

    Technology & AIFree PDF
  64. 2020

    Liñán, F., Paul, J., & Fayolle, A. SMEs and entrepreneurship in the era of globalization: advances and theoretical approaches.

    Small Business Economics

    International BusinessFree PDF
  65. 2020

    Paul, J., & Rosenbaum, M. Retailing and consumer services at a tipping point: New conceptual frameworks and theoretical models.

    Journal of Retailing and Consumer Services

    Marketing & BrandingFree PDF
  66. 2020

    Mukherjee, S., Datta, B., & Paul, J. The phenomenon of purchasing second-hand products by the BOP consumers.

    Journal of Retailing and Consumer Services

    Marketing & BrandingFree PDF
  67. 2020

    Kumar, A., Paul, J., & Unnithan, A. B. ‘Masstige’ marketing: A review, synthesis and research agenda.

    Journal of Business Research

    Marketing & BrandingFree PDF
  68. 2020

    Paul, J., & Criado, A. R. The art of writing literature review: What do we know and what do we need to know?

    International Business Review

    Literature ReviewsFree PDF
  69. 2020

    Dhaliwal, A., Singh, D. P., & Paul, J. The consumer behavior of luxury goods: A review and research agenda.

    Journal of Strategic Marketing

    Marketing & BrandingFree PDF
  70. 2020

    Paul, J., & Mas, E. Toward a 7-P framework for international marketing.

    Journal of Strategic Marketing

    International BusinessFree PDF
  71. 2019

    Paul, J. Masstige model and measure for brand management.

    European Management Journal

    Marketing & BrandingFree PDF
  72. 2019

    Gilal, F. G., Zhang, J., Paul, J., & Gilal, N. G. The role of self-determination theory in marketing science: An integrative review and agenda for research.

    European Management Journal

    Marketing & BrandingFree PDF
  73. 2018

    Paul, J., & Sahadev, S. Service failure and problems: Internal marketing solutions for facing the future.

    Journal of Retailing and Consumer Services

    Marketing & BrandingFree PDF
  74. 2018

    Paul, J. Toward a ‘masstige’ theory and strategy for marketing.

    European Journal of International Management

    Marketing & BrandingFree PDF
  75. 2018

    Kumar, A., & Paul, J. Mass prestige value and competition between American versus Asian laptop brands in an emerging market—Theory and evidence.

    International Business Review

    Marketing & BrandingFree PDF
  76. 2018

    Paul, J., & Benito, G. R. A review of research on outward foreign direct investment from emerging countries, including China.

    Asia Pacific Business Review

    International Business
  77. 2018

    Rosado-Serrano, A., Paul, J., & Dikova, D. International franchising: A literature review and research agenda.

    Journal of Business Research

    International Business

Authored books

Textbooks used across business schools

Business Environment book cover

Business Environment

4th edition · McGraw-Hill

Buy ↗
AI for Marketing book cover

AI for Marketing

Wiley

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International Marketing book cover

International Marketing

2nd edition · McGraw-Hill

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Export-Import Management book cover

Export-Import Management

2nd edition · Oxford University Press

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Services Marketing book cover

Services Marketing

McGraw-Hill

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Management of Banking & Financial Services book cover

Management of Banking & Financial Services

Pearson

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Edited Books

  • Paul, J., Alex, D., Thomas, B., & Johny M., J. (Eds.). (2026). Sustainable Business Practices in Developing Economies: Decolonizing the SDGs. Palgrave Macmillan / Springer Nature.

  • Saini, A., Paul, J., & Parayitam, S. (Eds.). (2023). Contemporary Trends in Marketing: Problems, Processes and Prospects. Palgrave Macmillan / Springer Nature.

    View on Springer Nature ↗
  • Paul, J., & Dhir, S. (Eds.). (2021). Globalization, Deglobalization, and New Paradigms in Business. Palgrave Macmillan / Springer Nature.

    View on Springer Nature ↗
  • George, B., & Paul, J. (Eds.). (2020). Digital Transformation in Business and Society: Theory and Cases. Palgrave Macmillan / Springer Nature.

    View on Springer Nature ↗
  • Paul, J., & Ganesan, S. (2006). Management – Strategies & Policies in the 21st Century. Allied Publishers.

  • Ganesan, S., & Paul, J. (2005). Business Management: Principles and Practices. Allied Publishers.

Case studies

Four cases published by Ivey Publishing, Canada and distributed by Harvard Business Publishing — including "Louis Vuitton in Japan", an Ivey Classic award winner for five consecutive years.

  • Louis Vuitton in Japan

    Justin Paul & Charlotte Feroul · 2010 · Ivey 910M67 · 20 pp.

    Ivey Classic award winner for five consecutive years — brand management and consumer behaviour in the Japanese luxury market.

  • Ferro Industries: Exporting Challenge in a Small Firm

    Justin Paul, Shruti Gupta & Parul Gupta · 2012 · Ivey W11620 · 18 pp.

    Payment risk, pricing and deal-making for a small Indian steel-equipment exporter.

  • L'Oseraie: Turnaround Challenge

    Justin Paul, Marc Chaix & Shruti Gupta · 2011 · Ivey W11239 · 15 pp.

    Turning around a nursing home in north-east France: employee motivation, absenteeism and finding time for strategy.

  • Malaysia's Genting: Gambling on the West

    Justin Paul, Zalina Rosli & Sumit Mitra · 2014 · Ivey W14461 · 12 pp.

    Genting's move from a Malaysian monopoly into the UK and US gaming markets.